ACE European Group Limited Terms and Conditions
Please click on the links below to review all of our Terms and Conditions.
Privacy policy
Security Policy
Terms and Conditions
In addition to the above, every insurance policy has a specific set of terms and conditions that apply to it - referred to as the policy wording.
We ALWAYS enable you to review the full policy wording, before you purchase cover from us. Once you have purchased cover, your fulfilment documents will include the policy wording.
We draw your attention to key aspects all our insurance policies.
Your right to cancel a policy
If you are not satisfied with a Policy we will cancel it and refund any premiums you have paid. We will do this, providing you ask us to cancel a Policy within 14 days of purchase, without using the cover / making a claim - and agree that the cancellation will mean that no cover under the Policy ever existed.
Complaints & Resolving Issues
We operate a comprehensive complaints procedure.
If you have any questions or concerns with our Terms and Conditions, we welcome your enquiry - click here for our full contact details
Updates or changes to our Terms & Conditions
All of our Terms and Conditions are routinely reviewed and updated to ensure that they reflect the latest situation with regard to technology and data protection. In many cases, updates will reflect changes to improve the way your privacy and security are protected. Such changes are often recommended by either the Government or other bodies.
To enable you to review any such changes we will also provide a synopsis of the areas that are updated here. There are no updates at present.
Comments on our Service
We welcome comments on any aspect of our website or policy or service - you can provide you feedback using your preferred communication method.
| By E-mail | ACE.TravelIR@ACE-ina.com |
| By Phone | Freephone 1800 200 035 |
| (from 08:30 to 17.00 on weekdays) | |
| By writing to:- |
ACE Europe 5 George’s Dock International Financial Services Centre Dublin 1 |
